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Privacy Policy1. Information We Collect2. How We Use Your Information3. SMS/Text Messaging4. How We Protect Your Information5. Sharing of Information6. Your Rights7. Contact Us

Privacy Policy

Effective Date: [Insert Date]

At OpenNube LLC (“OpenNube,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Service Information: Details related to IT services, support requests, or products you purchase from us.
  • SMS Communication Data: Your opt-in status, message replies (e.g., START, STOP, HELP), and the content of messages exchanged with OpenNube.

2. How We Use Your Information

We use your information to:

  • Provide IT services and customer support.
  • Send account updates, service notifications, and appointment reminders.
  • Communicate securely, including two-factor authentication codes when required.
  • Respond to your questions and requests.

We do not sell or rent your personal information to third parties.

3. SMS/Text Messaging

  • By providing your phone number, you consent to receive SMS messages related to your services with OpenNube.
  • Message frequency may vary.
  • Standard message and data rates may apply.
  • You may opt out at any time by replying STOP. For help, reply HELP.

4. How We Protect Your Information

We use industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure.

5. Sharing of Information

We may share your information only in the following limited situations:

  • With service providers who perform business functions on our behalf (e.g., billing, hosting).
  • When required by law, regulation, or legal process.
  • To protect the security and integrity of our services.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Withdraw your consent for SMS communications by replying STOP.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

OpenNube LLC

Email: support@opennube.com

Phone: (407) 988-1888

Website: https://opennube.com